NEW DELHI — Strengthening its ecosystem footprint across South Asia, Zoom Video Communications has announced the appointment of Arijit Dey as the Channel Leader for India and the SAARC region.
With over 24 years of enterprise sales, business development, and strategic alliance experience spanning the technology and telecommunications industries, Dey will spearhead Zoom’s market growth through partner networks.
Driving AI-Powered Enterprise Collaboration
Dey’s induction comes at a critical time as enterprise collaboration platforms shift focus from basic remote connectivity to deep artificial intelligence (AI) integration:
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Ecosystem Growth: In his new role, Dey will lead Zoom’s partner-centric go-to-market strategies, helping distributors, system integrators, and alliance partners capture new enterprise opportunities.
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The AI Mandate: A core focus of his leadership will be enabling partners to deliver Zoom’s modern, AI-driven customer experience (CX) and workplace collaboration tools to businesses trying to automate workflows and accelerate decision-making.
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Proven Track Record: Before joining Zoom, Dey served as the Director of Strategic Partnerships at Genesys. His deep domain expertise in customer experience architecture and cloud ecosystems will be a key asset for Zoom’s regional operations.
Regional Leadership Perspectives
The appointment highlights Zoom’s commitment to intensifying its investments in high-growth emerging economies:
“Our partner ecosystem is central to how we bring Zoom’s innovations to our customers… Arijit brings deep channel expertise and a strong track record of building strategic alliances that drive growth.” — Jacob Pereira, Head of APAC Partners, Zoom
“Organizations in India & SAARC are looking beyond productivity gains and asking how AI can help them drive better customer and employee experiences… Partners are critical to helping customers realize that value.” — Sameer Raje, General Manager & Head, India & SAARC, Zoom
