Almonds Ai, a channel loyalty, rewards, and solutions company, has elevated Arpit Agarwal to the role of Chief Customer Officer (CCO), marking a strategic move to solidify its global customer-first approach; Agarwal, who previously served seven years as VP – Business Solutions and brings over 15 years of experience (including stints at NDTV and Paytm), will now oversee every customer touchpoint—spanning product, technology, and service—to ensure consistent, insight-driven, and outcome-focused interactions.
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