Krisp, the global pioneer in real-time Voice AI technology, has appointed Vimal Nair as its Chief Growth Officer (CGO) for India. This strategic move underscores India’s position as a vital hub for the global Business Process Management (BPM) and BPO sectors. As voice remains the primary “system of record” for customer experience (CX), Nair will lead Krisp’s efforts to integrate Voice AI as core infrastructure across Indian service providers. His mission focuses on enhancing call clarity, agent productivity, and CX quality at a massive scale, ensuring Indian BPMs remain globally competitive.
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