BENGALURU – Leading healthcare platform Practo has announced the appointment of Cijo George as its new Vice President of Artificial Intelligence. George will lead the integration of AI across Practo’s product and engineering ecosystems to enhance care discovery and delivery.
Reporting directly to Shashank ND, Co-founder and CEO of Practo, George is tasked with leveraging Practo’s 17 years of longitudinal healthcare data to improve patient outcomes and provider accuracy at scale.
Strategic Leadership & Experience
Cijo George brings nearly 20 years of expertise in machine learning, AI platforms, and product-led engineering. His professional background includes high-impact roles at several technology leaders:
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Observe.AI: Served in senior leadership, building large-scale, production-grade AI systems for global enterprises.
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Belong.co: Led Platform & AI, focusing on advanced search and personalization.
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NetApp: Worked within the Advanced Technology Group (CTO Office) on distributed systems and data science.
The Vision for Practo’s AI Journey
The appointment marks a pivotal phase for Practo as it seeks to transform nearly two decades of healthcare intelligence into actionable insights.
“AI unlocks the full potential of our data, helping patients get better outcomes and enabling doctors with insights that can genuinely improve care delivery,” said Shashank ND.
Cijo George noted that Practo’s position as a “neutral platform” with unmatched scale provides a unique foundation for building AI systems that can meaningfully impact the healthcare ecosystem.
Core Objectives in New Role
| Focus Area | Goal |
| Patient Experience | Enhancing how users discover and access personalized care. |
| Provider Tools | Increasing the reliability and consistency of care delivery. |
| Scaling Intelligence | Integrating AI into clinical teams to automate and refine healthcare outcomes. |

