NEW DELHI — Skylight Mediakart has announced the appointment of Mayank Sahu as Head of Operations & Client Success, a strategic move aimed at scaling the agency’s operational framework and deepening client partnerships. Sahu will be responsible for driving process optimization, operational efficiency, and elevating the overall client experience.
His induction comes as Skylight Mediakart seeks to reinforce its market position by delivering high-impact, measurable solutions in the competitive advertising and media landscape.
Extensive Expertise in AdTech
Sahu joins the leadership team with over 16 years of experience across the digital marketing and AdTech sectors. He is particularly recognized for his focus on Net Promoter Score (NPS) optimization and building scalable business processes.
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Professional Background: Before joining Skylight Mediakart, Sahu held significant leadership positions at Times Internet, Exponential Interactive (VDX.tv), and IndiaMART.
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Key Mandate: At Skylight, his primary focus will be on operational transformation and driving consistent business outcomes through strengthened client engagement strategies.
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Proven Track Record: His career has been defined by a focus on “operational excellence,” transforming traditional workflows into digital-first, efficient systems.
Leadership Snapshot
| Name | Mayank Sahu |
| New Designation | Head of Operations & Client Success |
| Organization | Skylight Mediakart |
| Experience | 16+ Years (AdTech & Digital Marketing) |
| Previous Organizations | Times Internet, VDX.tv, IndiaMART |
The appointment reflects the industry-wide trend of media agencies prioritizing “client success” roles to combat churn and ensure long-term value delivery. Sahu is expected to play a pivotal role in Skylight’s upcoming expansion phases.
