NOIDA — Leading Indian fintech major Paytm (One97 Communications Limited) has announced the elevation of Saurabh Agarwal to the position of Vice President – Business.
The strategic promotion marks a significant milestone in Agarwal’s long-standing association with the financial technology platform, where he will now oversee expanded corporate sales and business development mandates.
A Homegrown Leadership Elevation
Agarwal finalized the announcement of his new corporate role via a social media post on LinkedIn, expressing his enthusiasm for steering Paytm’s commercial strategies through its next phase of growth.
Prior to this executive promotion, he successfully managed high-level client relations and digital payment ecosystems as the company’s Associate Vice President II (AVP II). Notably, this marks Agarwal’s second major tenure at Paytm; he initially served the fintech giant between August 2017 and June 2019 before rejoining the organization at a senior tier to anchor its enterprise sales divisions.
A Diverse 15-Year Track Record
With an extensive professional trajectory spanning more than 15 years, Agarwal is a veteran cross-industry operator with deep domain expertise across fintech, logistics, edtech, insurance, express distribution, and information technology.
His extensive career portfolio prior to his leadership stabilization at Paytm highlights a strong foundation in enterprise scaling and corporate strategy:
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Logistics Tech: Served as Associate Director – Sales at BlackBuck (Zinka Logistics Solutions Pvt. Ltd.), driving tech-led freight solutions.
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EdTech: Managed commercial growth frameworks at UrbanPro.
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BFSI & Insurance: Handled institutional portfolios at premier financial firms, including ICICI Lombard General Insurance and Reliance General Insurance.
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Supply Chain & IT: Cut his teeth in operational logistics at GATI-KWE and started his professional journey in software systems at Infosys.
Agarwal’s multi-sector sales acumen and intimate understanding of Paytm’s corporate architecture position him uniquely to lead the fintech firm’s business verticals amid an evolving domestic digital payments regulatory landscape.

